Our Philosophy

GENERAL CLAIMS SERVICES

The acid Test of any Insurance Outfit is “prompt Settlement of Claims as at when due” Standard Insurance Clients generally benefit from a prompt and efficient Claims Servicing.  That is why at Standard we place Claims servicing at the top of our Service commitments to our Mutual Client. Our Claims Department are staffed by highly focused personnel, all  of whom respond to  any event with the  same  degree  of urgency no matter whether the insured event is small, medium or big.

When placing Insurance Business with our Organization, our Clients are rest assured in the knowledge that their Claims collection are in capable hands.   All our Claims TEAM work to the same formula in the handling of our Clients affairs.  The formula developed by us over the years is very simple application and the result is a seamless and efficient Claims servicing.

The approach to Claim settlement may be summarized as follows:

(A) MANAGEMENT

Upon being appointed as a Client’s Insurance Broker/Adviser, we put in place the necessary Claim Procedures to handle our Clients Claims. These Procedures range from basic reporting functions through to the more complex major loss handling report and regular reviews.

(B) NEGOTIATION

We have an excellent Team of Claims Negotiators who have been handling complex claims over the years. To this end, Claims negotiating ability is very strong within our Claims Team.

(C) CLAIMS ADMINISTRATION

By putting forward a very simple and dynamic procedure Standard Claims Personnel administer all the Claims that occur during the currency of the Policy of our Client very effectively. This in effect ensure that our Clients Claims are paid promptly and efficiently as at when due.

SICL’s STAND ON HUMAN CAPITAL DEVELOPMENT

At Standard, we care for our Clientele as well as our Staff, Our Human Resources Team guides Management on personnel issues, offers facilities from induction to Appraisals through to Training and support  Staff with  good  work  conditions and appropriate Welfare Scheme. Our Staff generally, take great pride in working for STANDARD INSURANCE CONSULTANTS and our reputation, integrity for being a caring and considerate Employer is well known throughout the Insurance industry.

STANDARD  INSURANCE  CONSULTANTS  LIMITED  places  a  great  Premium  on  the value of Staff Training. At Standard, we consider Staff Training as a  foundational cornerstone of our Service Commitment to our Mutual Client and the Risk careers, Having a well trained personnel ensures that we provide a truly professional service.

Our Training Programmes are Comprehensive both locally and Internationally utilizing the Best-In-Class Trainers and Facilitators within and outside Nigeria. In addition to this, we also benefit from Training organized by our Technical Partner – WILLIS LIMITED in London in respect of Energy, Aviation & Space, Marine Hull & cargo.